Does interaction between TQM practices and knowledge management processes enhance the innovation performance?

Purpose: The purpose of this paper is to investigate the effect of applying total quality management (TQM) on enhancing knowledge management processes. It also examine the relationship between knowledge management and innovation performance in the Malaysian manufacturing sector. Design/methodology/...

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Bibliographic Details
Main Authors: Yusr, Maha Mohammed, Mohd Mokhtar, Sany Sanuri, Othman, Abdul Rahim, Sulaiman, Yaty
Format: Article
Language:English
Published: Emerald Publishing Limited 2017
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Online Access:http://repo.uum.edu.my/25730/1/IJQRM%2034%207%202017%20955%20974.pdf
http://repo.uum.edu.my/25730/
http://doi.org/10.1108/IJQRM-09-2014-0138
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Institution: Universiti Utara Malaysia
Language: English