Customer satisfaction on services quality of KTMB: A study among STML students
Keretapi Tanah Melayu Berhad (KTMB) is the main rail operator in Peninsular Malaysia. Nowadays, rail transportation becomes a trend that many human beings will choose to take the train. This is because taking the train is very convenient and also can help in cost saving. Thus, in this research paper...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Universiti Utara Malaysia
2020
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/28352/1/STMLGG%2002%2006%202020%2019-23.pdf http://repo.uum.edu.my/28352/ |
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| Institution: | Universiti Utara Malaysia |
| Language: | English |