APA Citation

Abdullateef, A. O., Mohd Mokhtar, S. S., & Yusoff, R. Z. (2011). The strategic impact of technology based CRM on call centers' performance. ARRAY Development.

Chicago Style Citation

Abdullateef, Aliyu Olayemi, Sany Sanuri Mohd Mokhtar, and Rushami Zien Yusoff. The Strategic Impact of Technology Based CRM On Call Centers' Performance. ARRAY Development, 2011.

MLA Citation

Abdullateef, Aliyu Olayemi, Sany Sanuri Mohd Mokhtar, and Rushami Zien Yusoff. The Strategic Impact of Technology Based CRM On Call Centers' Performance. ARRAY Development, 2011.

Warning: These citations may not always be 100% accurate.