Pham, T. L., Nguyen, H. M., & 2012 JSPS Asian CORE Program, N. U. a. V. U. o. E. a. B. (2016). The Relationship between Service Quality and Customer Satisfaction – a Case of a Commercial Bank in Vietnam. Đại học Kinh tế.
Chicago Style CitationPham, Thi Lien, Hue Minh Nguyen, and Nagoya University and VNU University of Economics and Business 2012 JSPS Asian CORE Program. The Relationship between Service Quality and Customer Satisfaction – a Case of a Commercial Bank in Vietnam. Đại học Kinh tế, 2016.
MLA引文Pham, Thi Lien, Hue Minh Nguyen, and Nagoya University and VNU University of Economics and Business 2012 JSPS Asian CORE Program. The Relationship between Service Quality and Customer Satisfaction – a Case of a Commercial Bank in Vietnam. Đại học Kinh tế, 2016.