Pham, T. L., Nguyen, H. M., & 2012 JSPS Asian CORE Program, N. U. a. V. U. o. E. a. B. (2016). The Relationship between Service Quality and Customer Satisfaction – a Case of a Commercial Bank in Vietnam. Đại học Kinh tế.
استشهاد بنمط شيكاغوPham, Thi Lien, Hue Minh Nguyen, و Nagoya University and VNU University of Economics and Business 2012 JSPS Asian CORE Program. The Relationship between Service Quality and Customer Satisfaction – a Case of a Commercial Bank in Vietnam. Đại học Kinh tế, 2016.
MLA استشهادPham, Thi Lien, Hue Minh Nguyen, و Nagoya University and VNU University of Economics and Business 2012 JSPS Asian CORE Program. The Relationship between Service Quality and Customer Satisfaction – a Case of a Commercial Bank in Vietnam. Đại học Kinh tế, 2016.