أرسل هذا في رسالة قصيرة: The Relationship between Service Quality and Customer Satisfaction – a Case of a Commercial Bank in Vietnam

           _    _     _  __   __   __    _____   
  ____    | || | ||  | |/ //  \ \\/ //  / ____|| 
 |    \\  | || | ||  | ' //    \ ` //  / //---`' 
 | [] ||  | \\_/ ||  | . \\     | ||   \ \\___   
 |  __//   \____//   |_|\_\\    |_||    \_____|| 
 |_|`-`     `---`    `-` --`    `-`'     `----`  
 `-`