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            ______    _  _      ___      ______  
    ___    /_   _//  | \| ||   / _ \\   /_   _// 
   /   ||   -| ||-   |  ' ||  / //\ \\    | ||   
  | [] ||   _| ||_   | .  || |  ___  ||  _| ||   
   \__ ||  /_____//  |_|\_|| |_||  |_|| /__//    
    -|_||  `-----`   `-` -`  `-`   `-`  `--`     
     `-`

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發送短信 : Verbal strategies used in opening a conversation in office settings by English and Vietnamese staff and managers