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 | \| ||  |  ___|| \ \\ / // | || | ||  /_   _// 
 |  ' ||  | ||__    \ \/ //  | || | ||  `-| |,-  
 | .  ||  | ||__     \  //   | \\_/ ||    | ||   
 |_|\_||  |_____||    \//     \____//     |_||   
 `-` -`   `-----`      `       `---`      `-`'

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發送短信 : Customer Satisfaction in Mobile Service Quality: Evidence from Hanoi and Ho Chi Minh City’s Officers