Just One-CLiQQ project: Stabilizing connectivity issue of 7-eleven’s CLiQQ kiosk

The stability of the online payment connection of 7-Eleven plays a massive role in the retail performance of the company as we embrace technological innovation in service operations. CLiQQ Kiosks in 7-Eleven stores is a convenient way for customers to pay items, buy cell phone load, e-pins, pay bill...

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Bibliographic Details
Main Author: Gonzales, Ralph Raymond C.
Format: text
Language:English
Published: Animo Repository 2021
Subjects:
Online Access:https://animorepository.dlsu.edu.ph/etdm_manorg/9
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Institution: De La Salle University
Language: English
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Summary:The stability of the online payment connection of 7-Eleven plays a massive role in the retail performance of the company as we embrace technological innovation in service operations. CLiQQ Kiosks in 7-Eleven stores is a convenient way for customers to pay items, buy cell phone load, e-pins, pay bills, and add cash to their e-money. The project is significant in addressing customer complaints of "no connectivity," which have long-term effects of protecting the brand, retaining customer loyalty, and attracting potential ones.