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 _    _     _____     _____      ___     _    _   
| || | ||  |  ___||  / ____||   / _ \\  | |  | || 
| || | ||  | ||__   / //---`'  / //\ \\ | |/\| || 
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 \____//   |_____||  \_____|| |_||  |_|||_// \_|| 
  `---`    `-----`    `----`  `-`   `-` `-`   `-`

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Text this: Establishing a customer satisfaction survey as a way to measure the effectiveness and efficiency of the value-added services offered to the customers of First Gen Corporation