Nacu, D. A. P. (1997). A quality function deployment application to measure and improve service quality for a paging company. Animo Repository.
استشهاد بنمط شيكاغوNacu, Debbie Ann Puzon. A Quality Function Deployment Application to Measure and Improve Service Quality for a Paging Company. Animo Repository, 1997.
MLA استشهادNacu, Debbie Ann Puzon. A Quality Function Deployment Application to Measure and Improve Service Quality for a Paging Company. Animo Repository, 1997.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.