Tri-dimensional relationship between lean, perceived service quality and patient satisfaction in public lean hospitals Malaysia

Tri-dimensional relationship between lean, perceived service quality and patient satisfaction in public lean hospitals Malaysia by Ng, Annie Cheng San

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Bibliographic Details
Main Author: Ng, Annie Cheng San
Format: thesis
Language:English
Published: Tanjong Malim 2023
Subjects:
Online Access:https://ir.upsi.edu.my/detailsg.php?det=10057
https://ir.upsi.edu.my/detailsg.php?det=10057
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Institution: Universiti Pendidikan Sultan Idris
Language: English
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