The relationship between service quality and customer satisfaction for taxi and grab car services in Malaysia
The relationship between service quality and customer satisfaction for taxi and grab car services in Malaysia by Choy, Johnn Yee
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Format: | thesis |
Language: | English |
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Tanjong Malim
2023
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Online Access: | https://ir.upsi.edu.my/detailsg.php?det=10484 https://ir.upsi.edu.my/detailsg.php?det=10484 |
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Institution: | Universiti Pendidikan Sultan Idris |
Language: | English |
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oai:ir.upsi.edu.my:104842024-06-24 https://ir.upsi.edu.my/detailsg.php?det=10484 The relationship between service quality and customer satisfaction for taxi and grab car services in Malaysia Choy, Johnn Yee HF Commerce Tanjong Malim 2023 thesis text eng https://ir.upsi.edu.my/detailsg.php?det=10484 closedAccess The relationship between service quality and customer satisfaction for taxi and grab car services in Malaysia by Choy, Johnn Yee |
institution |
Universiti Pendidikan Sultan Idris |
building |
UPSI Library |
collection |
Institutional Repository |
continent |
Asia |
country |
Malaysia |
content_provider |
Universiti Pendidikan Sultan Idris |
content_source |
UPSI Digital IR |
url_provider |
https://ir.upsi.edu.my/ |
language |
English |
topic |
HF Commerce |
spellingShingle |
HF Commerce Choy, Johnn Yee The relationship between service quality and customer satisfaction for taxi and grab car services in Malaysia |
description |
The relationship between service quality and customer satisfaction for taxi and grab car services in Malaysia by Choy, Johnn Yee |
format |
thesis |
author |
Choy, Johnn Yee |
author_facet |
Choy, Johnn Yee |
author_sort |
Choy, Johnn Yee |
title |
The relationship between service quality and customer satisfaction for taxi and grab car services in Malaysia |
title_short |
The relationship between service quality and customer satisfaction for taxi and grab car services in Malaysia |
title_full |
The relationship between service quality and customer satisfaction for taxi and grab car services in Malaysia |
title_fullStr |
The relationship between service quality and customer satisfaction for taxi and grab car services in Malaysia |
title_full_unstemmed |
The relationship between service quality and customer satisfaction for taxi and grab car services in Malaysia |
title_sort |
relationship between service quality and customer satisfaction for taxi and grab car services in malaysia |
publisher |
Tanjong Malim |
publishDate |
2023 |
url |
https://ir.upsi.edu.my/detailsg.php?det=10484 https://ir.upsi.edu.my/detailsg.php?det=10484 |
_version_ |
1802979123193184256 |