APA Citation

Chua, A. Y. K., Banerjee, S., & Information, W. K. W. S. o. C. a. (2013). Customer knowledge management via social media: The case of Starbucks.

Chicago Style Citation

Chua, Alton Yeow Kuan, Snehasish Banerjee, and Wee Kim Wee School of Communication and Information. Customer Knowledge Management Via Social Media: The Case of Starbucks. 2013.

MLA Citation

Chua, Alton Yeow Kuan, Snehasish Banerjee, and Wee Kim Wee School of Communication and Information. Customer Knowledge Management Via Social Media: The Case of Starbucks. 2013.

Warning: These citations may not always be 100% accurate.