Chua, A. Y. K., Banerjee, S., & Information, W. K. W. S. o. C. a. (2013). Customer knowledge management via social media: The case of Starbucks.
استشهاد بنمط شيكاغوChua, Alton Yeow Kuan, Snehasish Banerjee, و Wee Kim Wee School of Communication and Information. Customer Knowledge Management Via Social Media: The Case of Starbucks. 2013.
MLA استشهادChua, Alton Yeow Kuan, Snehasish Banerjee, و Wee Kim Wee School of Communication and Information. Customer Knowledge Management Via Social Media: The Case of Starbucks. 2013.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.