APA引文

Lau, P. W., Tan, E. E. Y., Tang, W., & Yang, M. L. (2008). Corporate responses to complaints: The impacts on public's purchase intentions.

Chicago Style Citation

Lau, Pei Wen., Eunice E Yin Tan, Weiwen Tang, and Mei Ling Yang. Corporate Responses to Complaints: The Impacts On Public's Purchase Intentions. 2008.

MLA引文

Lau, Pei Wen., Eunice E Yin Tan, Weiwen Tang, and Mei Ling Yang. Corporate Responses to Complaints: The Impacts On Public's Purchase Intentions. 2008.