Text this: A study of critical success factors in system implementations.

 _    _    __   __   ______      ___    __    __  
| \  / ||  \ \\/ // |      \\   / _ \\  \ \\ / // 
|  \/  ||   \ ` //  |  --  //  / //\ \\  \ \/ //  
| .  . ||    | ||   |  --  \\ |  ___  ||  \  //   
|_|\/|_||    |_||   |______// |_||  |_||   \//    
`-`  `-`     `-`'   `------`  `-`   `-`     `