Chua, R. H. L., Teo, P. W., Toh, A. L., & Speece, M. W. (2008). Electronic commerce: Online consumers' expectations-it's implications for retailers.
استشهاد بنمط شيكاغوChua, Rinson Hon Liat., Ping Wei Teo, Ai Ling Toh, و Mark William Speece. Electronic Commerce: Online Consumers' Expectations-it's Implications for Retailers. 2008.
MLA استشهادChua, Rinson Hon Liat., Ping Wei Teo, Ai Ling Toh, و Mark William Speece. Electronic Commerce: Online Consumers' Expectations-it's Implications for Retailers. 2008.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.