Koh, C. Y., Chua, R. W. J., Phang, E. C. E., & Audrey, Y. O. H. (2009). Customer complaint behaviour of Singaporeans vs. non-Singaporeans in mid-range restaurants: Evidence from generation Y customers.
Chicago Style CitationKoh, Chiat Ying., Randy Wei Jing Chua, Edelina Chang E. Phang, and Yong Oi Hing Audrey. Customer Complaint Behaviour of Singaporeans Vs. Non-Singaporeans in Mid-range Restaurants: Evidence From Generation Y Customers. 2009.
MLA CitationKoh, Chiat Ying., Randy Wei Jing Chua, Edelina Chang E. Phang, and Yong Oi Hing Audrey. Customer Complaint Behaviour of Singaporeans Vs. Non-Singaporeans in Mid-range Restaurants: Evidence From Generation Y Customers. 2009.
Warning: These citations may not always be 100% accurate.