Chen, Z., Leo, K. Y., Teo, S. H., & Kartono, B. (2009). The impact of service marketing mix on customer satisfaction and loyalty in the casual dining industry.
استشهاد بنمط شيكاغوChen, Zonghao., Kian Yip Leo, Say Heng Teo, و Benjamin Kartono. The Impact of Service Marketing Mix On Customer Satisfaction and Loyalty in the Casual Dining Industry. 2009.
MLA استشهادChen, Zonghao., Kian Yip Leo, Say Heng Teo, و Benjamin Kartono. The Impact of Service Marketing Mix On Customer Satisfaction and Loyalty in the Casual Dining Industry. 2009.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.