APA Citation

Chen, Z., Leo, K. Y., Teo, S. H., & Kartono, B. (2009). The impact of service marketing mix on customer satisfaction and loyalty in the casual dining industry.

Chicago Style Citation

Chen, Zonghao., Kian Yip Leo, Say Heng Teo, and Benjamin Kartono. The Impact of Service Marketing Mix On Customer Satisfaction and Loyalty in the Casual Dining Industry. 2009.

MLA Citation

Chen, Zonghao., Kian Yip Leo, Say Heng Teo, and Benjamin Kartono. The Impact of Service Marketing Mix On Customer Satisfaction and Loyalty in the Casual Dining Industry. 2009.

Warning: These citations may not always be 100% accurate.