Chen, Z., Leo, K. Y., Teo, S. H., & Kartono, B. (2009). The impact of service marketing mix on customer satisfaction and loyalty in the casual dining industry.
Chicago Style CitationChen, Zonghao., Kian Yip Leo, Say Heng Teo, and Benjamin Kartono. The Impact of Service Marketing Mix On Customer Satisfaction and Loyalty in the Casual Dining Industry. 2009.
MLA引文Chen, Zonghao., Kian Yip Leo, Say Heng Teo, and Benjamin Kartono. The Impact of Service Marketing Mix On Customer Satisfaction and Loyalty in the Casual Dining Industry. 2009.
警告：這些引文格式不一定是100％准確.