Chen, C., Chuang, H. H., & School, N. B. (2023). Time to shift the shift: Performance effects of within-day cumulative service encounters in retail stores.
Chicago Style CitationChen, Chien-Ming, Howard Hao-Chun Chuang, and Nanyang Business School. Time to Shift the Shift: Performance Effects of Within-day Cumulative Service Encounters in Retail Stores. 2023.
MLA引文Chen, Chien-Ming, Howard Hao-Chun Chuang, and Nanyang Business School. Time to Shift the Shift: Performance Effects of Within-day Cumulative Service Encounters in Retail Stores. 2023.
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