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             ___      _  _      ___      ______  
  ____      / _ \\   | \| ||   / _ \\   /_   _// 
 |    \\   / //\ \\  |  ' ||  | / \ ||    | ||   
 | [] ||  |  ___  || | .  ||  | \_/ ||   _| ||   
 |  __//  |_||  |_|| |_|\_||   \___//   /__//    
 |_|`-`   `-`   `-`  `-` -`    `---`    `--`     
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Text this: Evaluation of service quality of academic libraries : a case study of NTU libraries 1 and 2.