Text this: Case study on queuing systems : operation and design of Alexandra Hospital's queuing system using queuing theory

 _    _      ___    __    __     ___     __   __  
| || | ||   / _ \\  \ \\ / //   / _ \\   \ \\/ // 
| || | ||  / //\ \\  \ \/ //   | / \ ||   \   //  
| \\_/ || |  ___  ||  \  //    | \_/ ||   / . \\  
 \____//  |_||  |_||   \//      \___//   /_//\_\\ 
  `---`   `-`   `-`     `       `---`    `-`  --`