APA引文

Lim, A. Q., Ng, S. H., Tan, M. H., & School, N. B. (2011). The call to complain: Antecedents to complaint behaviour (telecommunications industry).

Chicago Style Citation

Lim, An Qi., Shi Hui Ng, Ming Hui Tan, and Nanyang Business School. The Call to Complain: Antecedents to Complaint Behaviour (telecommunications Industry). 2011.

MLA引文

Lim, An Qi., Shi Hui Ng, Ming Hui Tan, and Nanyang Business School. The Call to Complain: Antecedents to Complaint Behaviour (telecommunications Industry). 2011.

警告：這些引文格式不一定是100％准確.