APA Citation

Cho, K. S., Koh, J. Z., Cheong, P. Q. H., & School, N. B. (2012). Incorporating human characteristics into self-service technologies.

Chicago Style Citation

Cho, Kai Siang., Juan Zhen Koh, Phebe Qi Hui Cheong, and Nanyang Business School. Incorporating Human Characteristics Into Self-service Technologies. 2012.

MLA Citation

Cho, Kai Siang., Juan Zhen Koh, Phebe Qi Hui Cheong, and Nanyang Business School. Incorporating Human Characteristics Into Self-service Technologies. 2012.

Warning: These citations may not always be 100% accurate.