APA引文

Hiu Fong May, T. H. B., & Chye, L. B. (2014). Service quality in the retail banking industry.

Chicago Style Citation

Hiu Fong May, Tan Hong Boon, and Lim Boon Chye. Service Quality in the Retail Banking Industry. 2014.

MLA引文

Hiu Fong May, Tan Hong Boon, and Lim Boon Chye. Service Quality in the Retail Banking Industry. 2014.

警告：這些引文格式不一定是100％准確.