Text this: Distinguishing between authentic and fictitious user-generated hotel reviews

  _  _      ___      ______   __   __    _____   
 | \| ||   / _ \\   /_   _//  \ \\/ //  /  ___|| 
 |  ' ||  | / \ ||  `-| |,-    \ ` //  | // __   
 | .  ||  | \_/ ||    | ||      | ||   | \\_\ || 
 |_|\_||   \___//     |_||      |_||    \____//  
 `-` -`    `---`      `-`'      `-`'     `---`