Text this: Service quality & customer satisfaction of Singapore public transport.

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  / ___//   / _ \\  |  __ \\    / _ \\   \ \\/ // 
  \___ \\  | / \ || | |  \ ||  / //\ \\   \   //  
  /    //  | \_/ || | |__/ || |  ___  ||  / . \\  
 /____//    \___//  |_____//  |_||  |_|| /_//\_\\ 
`-----`     `---`    -----`   `-`   `-`  `-`  --`