發送短信 : Public communication in the aftermath of an aviation disaster : a comparison of SilkAir, SIA and a foreign airline, Swissair

  _____    __   __   __   _    __   __    _  _   
 / ____||  \ \\/ // | || | ||  \ \\/ //  | \| || 
/ //---`'   \ ` //  | '--' ||   \ ` //   |  ' || 
\ \\___      | ||   | .--. ||    | ||    | .  || 
 \_____||    |_||   |_|| |_||    |_||    |_|\_|| 
  `----`     `-`'   `-`  `-`     `-`'    `-` -`