APA Citation

Chen, E. F., Lim, H. B., Low, B. J. Y., & Lee, P. M. (2008). Total Quality Management: The Multi-Step Model to TQM.

Chicago Style Citation

Chen, Eik Fang., Hui Buay Lim, Bianca Jun Yi Low, and Pui Mun Lee. Total Quality Management: The Multi-Step Model to TQM. 2008.

MLA Citation

Chen, Eik Fang., Hui Buay Lim, Bianca Jun Yi Low, and Pui Mun Lee. Total Quality Management: The Multi-Step Model to TQM. 2008.

Warning: These citations may not always be 100% accurate.