APA引文

Wirtz, J., Chua, D., Tan, R. L. P., & MARKETING. (2018). Uncertain performance expectations in satisfaction models for services.

Chicago Style Citation

Wirtz, Jochen, Diana Chua, Rachel Lu Pheng Tan, and MARKETING. Uncertain Performance Expectations in Satisfaction Models for Services. 2018.

MLA引文

Wirtz, Jochen, Diana Chua, Rachel Lu Pheng Tan, and MARKETING. Uncertain Performance Expectations in Satisfaction Models for Services. 2018.

警告：這些引文格式不一定是100％准確.