發送短信 : DEVELOPMENT AND FIELD-TESTING OF PERFORMANCE CRITERIA FOR CUSTOMER-SERVICE PERSONNEL IN THE CREDIT/CHARGE CARD BUSINESS

 ______    _    _     ______     ___      _____   
|      \\ | || | ||  /_   _//   / _ \\   / ____|| 
|  --  // | || | ||  `-| |,-   / //\ \\ / //---`' 
|  --  \\ | \\_/ ||    | ||   |  ___  ||\ \\___   
|______//  \____//     |_||   |_||  |_|| \_____|| 
`------`    `---`      `-`'   `-`   `-`   `----`