APA Citation

Ng, I., Wirtz, J., Lee, K., & MARKETING. (2013). The strategic role of unused service capacity.

Chicago Style Citation

Ng, I.C.L., J. Wirtz, K.S Lee, and MARKETING. The Strategic Role of Unused Service Capacity. 2013.

MLA Citation

Ng, I.C.L., J. Wirtz, K.S Lee, and MARKETING. The Strategic Role of Unused Service Capacity. 2013.

Warning: These citations may not always be 100% accurate.