New service development maturity model
Managing Service Quality
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sg-nus-scholar.10635-632042023-08-22T07:59:05Z New service development maturity model Jin, D. Chai, K.-H. Tan, K.-C. DIVISION OF ENGINEERING AND TECH MGT INDUSTRIAL & SYSTEMS ENGINEERING Assessment Maturiy model New service development Success factors Managing Service Quality 24 1 86-116 2014-06-17T07:01:23Z 2014-06-17T07:01:23Z 2014 Article Jin, D., Chai, K.-H., Tan, K.-C. (2014). New service development maturity model. Managing Service Quality 24 (1) : 86-116. ScholarBank@NUS Repository. 09604529 http://scholarbank.nus.edu.sg/handle/10635/63204 000329476200005 Scopus |
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National University of Singapore |
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NUS Library |
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Asia |
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Singapore Singapore |
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NUS Library |
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| topic |
Assessment Maturiy model New service development Success factors |
| spellingShingle |
Assessment Maturiy model New service development Success factors Jin, D. Chai, K.-H. Tan, K.-C. New service development maturity model |
| description |
Managing Service Quality |
| author2 |
DIVISION OF ENGINEERING AND TECH MGT |
| author_facet |
DIVISION OF ENGINEERING AND TECH MGT Jin, D. Chai, K.-H. Tan, K.-C. |
| format |
Article |
| author |
Jin, D. Chai, K.-H. Tan, K.-C. |
| author_sort |
Jin, D. |
| title |
New service development maturity model |
| title_short |
New service development maturity model |
| title_full |
New service development maturity model |
| title_fullStr |
New service development maturity model |
| title_full_unstemmed |
New service development maturity model |
| title_sort |
new service development maturity model |
| publishDate |
2014 |
| url |
http://scholarbank.nus.edu.sg/handle/10635/63204 |
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1775628068130390016 |