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  _____     _____     _____     _____             
 /  ___||  |  ___||  |__  //   |  ___||   ____    
| // __    | ||__      / //    | ||__    |    \\  
| \\_\ ||  | ||__     / //__   | ||__    | [] ||  
 \____//   |_____||  /_____||  |_____||  |  __//  
  `---`    `-----`   `-----`   `-----`   |_|`-`   
                                         `-`

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Text this: Implementation and evaluation of AI-based Citizen Question-Answer Recommender (ACQAR) to enhance citizen service delivery in Singapore public sector: A case study