Institute of Service Excellence, S. (2009). Customer Satisfaction Index of Singapore: First Three Quarters Executive Summary 2009. Institutional Knowledge at Singapore Management University.
Chicago Style CitationInstitute of Service Excellence, SMU. Customer Satisfaction Index of Singapore: First Three Quarters Executive Summary 2009. Institutional Knowledge at Singapore Management University, 2009.
MLA引文Institute of Service Excellence, SMU. Customer Satisfaction Index of Singapore: First Three Quarters Executive Summary 2009. Institutional Knowledge at Singapore Management University, 2009.
警告：這些引文格式不一定是100％准確.