APA引文

Institute of Service Excellence, S. (2011). Customer Satisfaction Index of Singapore 2011: Q3 Results. Institutional Knowledge at Singapore Management University.

Chicago Style Citation

Institute of Service Excellence, SMU. Customer Satisfaction Index of Singapore 2011: Q3 Results. Institutional Knowledge at Singapore Management University, 2011.

MLA引文

Institute of Service Excellence, SMU. Customer Satisfaction Index of Singapore 2011: Q3 Results. Institutional Knowledge at Singapore Management University, 2011.

警告：這些引文格式不一定是100％准確.