Customer Satisfaction Index of Singapore 2016: Q2 Results

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This...

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主要作者: Institute of Service Excellence, SMU
格式: text
語言:English
出版: Institutional Knowledge at Singapore Management University 2016
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在線閱讀:https://ink.library.smu.edu.sg/ises_research/21
https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1028&context=ises_research
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總結:The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s tenth year of measurement.