Customer Satisfaction Index of Singapore 2019: Q3 Results

• 主要作者: Institute of Service Excellence, SMU
• 格式: text
• 語言: English
• 出版: Institutional Knowledge at Singapore Management University 2019
• 主題: Customer satisfaction; Singapore; industry; service excellence; Asian Studies; Food and Beverage Management; Tourism and Travel
• 在線閱讀: https://ink.library.smu.edu.sg/ises_research/8; https://ink.library.smu.edu.sg/cgi/viewcontent.cgi?article=1041&context=ises_research
• 機構: Singapore Management University

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This...