Knowledge@SMU. (2011). For a competitive edge in services, invest in the right people and processes. Institutional Knowledge at Singapore Management University.
استشهاد بنمط شيكاغوKnowledge@SMU. For a Competitive Edge in Services, Invest in the Right People and Processes. Institutional Knowledge at Singapore Management University, 2011.
MLA استشهادKnowledge@SMU. For a Competitive Edge in Services, Invest in the Right People and Processes. Institutional Knowledge at Singapore Management University, 2011.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.