Text this: A Novel Approach to the Transient Solution to M/M/C Queue

 _    _     ______    ____      _____      _____  
| || | ||  /_   _//  |  _ \\   |  ___||   / ___// 
| || | ||   -| ||-   | |_| ||  | ||__     \___ \\ 
| \\_/ ||   _| ||_   | .  //   | ||__     /    // 
 \____//   /_____//  |_|\_\\   |_____||  /____//  
  `---`    `-----`   `-` --`   `-----`  `-----`