Hooman, E., & De Maeyer, P. (2002). Customer Reactions to Service Provider Overgenerosity. Institutional Knowledge at Singapore Management University.
استشهاد بنمط شيكاغوHooman, Estelami, و Peter De Maeyer. Customer Reactions to Service Provider Overgenerosity. Institutional Knowledge at Singapore Management University, 2002.
MLA استشهادHooman, Estelami, و Peter De Maeyer. Customer Reactions to Service Provider Overgenerosity. Institutional Knowledge at Singapore Management University, 2002.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.