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__    __     ___     __   __    _____     ______  
\ \\ / //   / _ \\   \ \\/ //  |  ___||  /_   _// 
 \ \/ //   / //\ \\   \   //   | ||__    `-| |,-  
  \  //   |  ___  ||  / . \\   | ||__      | ||   
   \//    |_||  |_|| /_//\_\\  |_____||    |_||   
    `     `-`   `-`  `-`  --`  `-----`     `-`'

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發送短信 : Effects of Perceived Service Norms and Employee Personality on Displayed Positive Emotions