B2B E-Commerce Revisited: Leading Perspectives on the Key Issues and Research Directions

• Main Authors: DAI, Qizhi, KAUFFMAN, Robert J.
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2002
• Subjects: B2e-COMMERCE; Electronic Markets; Exchanges; Information Sharing; Infrastructure; International Issues; Knowledge Management; Procurement; Return On Investment; Supply Chain Management; Computer Sciences; E-Commerce
• Online Access: https://ink.library.smu.edu.sg/sis_research/2776; https://ink.library.smu.edu.sg/context/sis_research/article/3776/viewcontent/B2BEcommerceRevisited_2001_afv.pdf
• Institution: Singapore Management University

The application of Internet technologies for the conduct of interfirm business transactions has given rise to a boom in business-to-business (B2B) electronic commerce. Yet, although there are many success stories that have been reported over the past several years, the progress of B2B e-commerce has been hindered by unanticipated technical, organizational, economic and legal challenges that diminish value. In this article, we report on a series of interviews with leading academic researchers and industry senior managers who are in a unique position to make sense of key issues and offer useful insights. The respondents provide their views on the efficacy of different business models in B2B e-commerce, the problems associated with B2B technology platform adoption and implementation, new ways of thinking about interorganizational information sharing and e-procurement business process design, investment decision making and financial returns for e-business infrastructure, international and regional issues, and research directions.