發送短信 : Conflict and choreography: Leading the conflict management dance from the inside out

 ______    _    _    _    _     ______    ______  
|      \\ | || | || | \  / ||  /_   _//  /_   _// 
|  --  // | || | || |  \/  ||   -| ||-     | ||   
|  --  \\ | \\_/ || | .  . ||   _| ||_    _| ||   
|______//  \____//  |_|\/|_||  /_____//  /__//    
`------`    `---`   `-`  `-`   `-----`   `--`