Public service motivation and job satisfaction amid COVID-19: Exploring the effects of work environment changes

• Main Authors: LEE, Seulki, NA, Chongmin
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2023
• Subjects: COVID-19; Job demands; Resources theory; Public service motivation; Job satisfaction; Political Science; Public Health; Public Policy
• Online Access: https://ink.library.smu.edu.sg/soss_research/3897; https://ink.library.smu.edu.sg/context/soss_research/article/5155/viewcontent/Public_Service_Motivation_and_Job_Satisfaction_Amid_COVID_19__Exploring_the_Effects_of_Work_Environment_Changes.pdf
• Institution: Singapore Management University

The COVID-19 pandemic has brought critical changes to job demands and resources, which in turn affect employee motivation and outcomes. This study explores how COVID-19–induced work intensity and COVID-19–related organizational support influence public service motivation (PSM) and job satisfaction....