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   _____     ___     _    _      ___      _  __  
  / ___//   / _ \\  | \  / ||   / _ \\   | |/ // 
  \___ \\  | / \ || |  \/  ||  | / \ ||  | ' //  
  /    //  | \_/ || | .  . ||  | \_/ ||  | . \\  
 /____//    \___//  |_|\/|_||   \___//   |_|\_\\ 
`-----`     `---`   `-`  `-`    `---`    `-` --`

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Text this: A contingency model of “Face” loss in service encounters: an Eastern cultural context