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  _____      ___     ______      ___     _    _   
 / ____||   / _ \\  |      \\   / _ \\  | \  / || 
/ //---`'  | / \ || |  --  //  | / \ || |  \/  || 
\ \\___    | \_/ || |  --  \\  | \_/ || | .  . || 
 \_____||   \___//  |______//   \___//  |_|\/|_|| 
  `----`    `---`   `------`    `---`   `-`  `-`

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Text this: A contingency model of “Face” loss in service encounters: an Eastern cultural context